Privacy Policy

Privacy Policy for Permaux B.V.
Effective Date: 01-01-2025

Permaux B.V. ("us," "we," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, use our services, or interact with us. By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect
1.1 Personal Information: We may collect personal information, such as your name, email address, phone number, and shipping address, when you place an order or create an account on our website.

1.2 Payment Information: When you make a purchase, we collect payment information, such as your credit card number or other payment details. However, we do not store your payment information. All payment transactions are securely processed by trusted third-party payment processors.

1.3 Usage Data: We automatically collect information about your use of our website and services, such as your IP address, browser type, pages viewed, and the date and time of your visits.

1.4 Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences and enhance your online experience. You can adjust your browser settings to disable cookies, but this may limit some functionality of our website.

2. How We Use Your Information
We use your personal information for the following purposes:

2.1 Order Processing: To process and fulfil your orders, including shipping and delivery.

2.2 Customer Support: To provide customer support and address any inquiries or concerns you may have.

2.3 Marketing: To send you promotional materials, newsletters, and updates about our products, services, and promotions, with your consent. You can opt out of these communications at any time.

2.4 Analytics: To analyse and improve our website and services, including understanding user preferences and behaviour.

2.5 Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Data Sharing
We may share your personal information with trusted third parties, including:

3.1 Service Providers: We may share your data with service providers who assist us in providing our services, such as payment processors, shipping companies, and marketing agencies.

3.2 Legal Compliance: We may disclose your information when required by law or to protect our legal rights.

4. Your Choices
You have the following choices regarding your personal information:

4.1 Access and Correction: You can access and update your personal information by logging into your account on our website.

4.2 Marketing Communications: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails.

5. Security
We implement reasonable security measures to protect your personal information from unauthorised access and disclosure. However, no online platform is entirely secure, and we cannot guarantee the absolute security of your data.

6. Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. We will notify you of any significant updates by posting a prominent notice on our website.

7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@permaux.com.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.